To become an Alto Customer, a person must create an Alto Customer profile, and accept this Agreement in addition to our Privacy Policy.Įach person may only create one Alto Customer profile, and Alto reserves the right to shut down any additional profile.

We use the Alto Platform (1) as a marketplace for our Customers (“Alto Customers”) to buy products which may be delivered by Alto, and (2) to provide transportation and delivery services to Alto Customers and/or their authorized guests who seek transportation or delivery by utilizing Alto’s dedicated fleet of vehicles and our employee-drivers (“Drivers”).

YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.īy entering into this Agreement, by accessing the Alto Platform and/or by using our Services you expressly acknowledge that you understand this Agreement (including the dispute resolution and arbitration provisions in Section XV) and accept all of its terms. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT ACCESS THE ALTO PLATFORM OR USE OUR SERVICES. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST ALTO TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING. PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS YOU AND ALTO HAVE AGAINST EACH OTHER CAN BE BROUGHT (SEE SECTION XV BELOW). Please read this Agreement carefully before using the Alto Platform or our Services. and its subsidiaries and affiliates (“Alto,” “we,” “us” or “our”) with respect to your use of the Alto applications, websites, and/or technology platform (collectively, the “Alto Platform”) and our Services (as defined below). These terms of service constitute a legally binding agreement (this “Agreement”) between you (“you”, “your” or “yours”) and Alto Experience, Inc.

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